Return Policy
- DAMAGED MERCHANDISE: PLEASE NOTIFY US, AT SALES@FIBERGODDESS.NET, OF ANY DAMAGE TO YOUR SHIPMENT WITHIN 3 DAYS OF RECEIPT. YOU WILL RECEIVE INSTRUCTIONS FOR RETURNING THE MERCHANDISE AT OUR EXPENSE. WE MAKE EVERY EFFORT TO INSPECT ALL ORDERS FOR DEFECT PRIOR TO SHIPMENT.
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UNOPENDED OR UNUSED MERCHANDISE: YOU MAY RETURN ANY UNDESIRED MERCHANDISE WITHIN 10 DAYS OF RECEIPT. ALL ITEMS MUST BE IN THEIR ORIGINAL, SALEABLE CONDITION TO BE ELIGIBLE FOR A STORE CREDIT. WE ARE UNABLE TO ISSUE CREDIT CARD OR CASH REFUNDS. SHIPPING CHARGES ARE NOT REFUNDABLE.
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BOOKS AND MAGAZINES: UNFORTUNATELY, WE ARE UNABLE TO ACCEPT RETURNS FOR BOOKS, MAGAZINES, AND PATTERNS. PLEASE SELECT THESE ITEMS CAREFULLY.
